Privacy Policy for Extinct Performance

Effective Date: June 1, 2025

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Introduction

At Extinct Performance, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information, including data provided through text messages, in accordance with applicable privacy laws.

By interacting with our services, including sending text messages to our designated business number, you agree to the practices described in this policy.

1. Information We Collect

• Personal Information: When you engage with us via SMS (Short Message Service), we may collect personal information, including your phone number and any content included in the text messages you send us. This may also include information you voluntarily provide through any other communication methods (such as email or phone calls).
• SMS and Text Message Content: Any incoming text messages sent to us may include personal or business-related content, including questions, requests, or service inquiries related to our 3D printed auto parts. We do not store or share the content of your messages unless required by law or in the process of fulfilling your service request.

2. How We Use Your Information

• Service Fulfillment: We use your personal information, including text message content, solely for the purpose of responding to your inquiries, processing your orders, or delivering requested services related to 3D printed auto parts.
• Communication: We may use your phone number to communicate important updates or clarifications regarding your order, product availability, or customer service inquiries. We will only contact you via text message in response to your inquiries or service requests.
• No Commercial Marketing via SMS: We will not use your phone number to send unsolicited marketing messages or promotions. If you wish to receive marketing-related messages or updates, you must explicitly opt-in.

3. Data Retention and Storage

• We will retain your personal information, including text messages, for as long as necessary to provide the requested services, fulfill our contractual obligations, or as required by applicable law.
• All personal data will be stored securely and will only be accessible to authorized personnel within our company who are responsible for fulfilling service requests or managing customer relations.

4. Sharing of Information

• No Sharing with Third Parties: We do not sell, trade, or share your personal information or the content of your text messages with third parties, except in cases where disclosure is required by law, to comply with legal processes, or when necessary to fulfill the services you have requested.
• Service Providers: In some cases, we may engage third-party service providers who assist with specific aspects of our business operations (e.g., customer support, payment processing). These third parties will have access to your personal information only to the extent necessary to provide their services. They are obligated to keep your information confidential and secure.

5. SMS Communication and Commercial SMS Registration

• Commercial SMS Registration: In compliance with relevant telecommunications laws (such as the Telephone Consumer Protection Act in the U.S.), we are registered as a commercial SMS sender. Our business phone number is included in the National Do Not Call (DNC) registry for commercial messages, and we comply with all relevant SMS opt-in/opt-out requirements.
• Opt-In and Opt-Out: By sending us a text message, you consent to receive SMS responses to your inquiries and service requests. You may opt-out of further SMS communications by replying with "STOP" or by contacting us at [Insert Contact Information]. Upon opting out, we will no longer send you promotional or transactional SMS messages, unless required by law.
• Message Frequency: You will receive no more than [Insert frequency] text messages per month from us, unless you opt-in to receive additional notifications or updates.

6. Your Rights and Choices

• Access and Correction: You have the right to request access to the personal information we hold about you, as well as to request corrections if that information is inaccurate or incomplete.
• Data Deletion: You may request that we delete your personal data from our systems, except where we are required to retain such information for legal or operational purposes.

7. Security of Your Information

We take reasonable measures to protect the security of your personal information, including encryption and other security protocols, to prevent unauthorized access, disclosure, or alteration.

However, please note that no data transmission over the internet or via text message can be completely secure. We cannot guarantee the absolute security of your information transmitted to us.

8. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on our website or communicated to you directly, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

Extinct Performance
Email: info@extinctperformance.com
Phone: 208-550-8306
Address: PO 623 Rathdrum, ID 83858